Our account holder no longer works at our company. Can you transfer the account to me?
For security reasons we can't transfer account just based on an email request. Otherwise, anyone could email us and claim that they should be the account holder. So we have a simple process to help you get the account into the right hands.
The ideal way to transfer an account is to speak with your IT department, and have them temporarily forward the person's old email address to yours. Once you do that, you can reset their password and login under their user account.
Once you do, you can go to "Account", then choose the "Plan & Billing" tab and then "Account Holder" in .
From there you can transfer the account to yourself or another team member.