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Usage
3 articles
Does Sifter have a mobile app?
Which browsers does Sifter support?
Can you open external links in a new tab?
Issues
27 articles
How do I set default statuses for my organization?
Can I customize the available statuses?
How do I create Custom Statuses?
Can I forward emails to Sifter to create issues?
Can you leave Internal Only or private comments on Sifter issues?
Can I change the age of an issue?
Can Sifter handle individual due dates for issues?
Can I have issue sub-tasks?
View all articles in “Issues”
Users & Organizations
7 articles
How do I allow a user to access projects in multiple organizations?
How do I grant administrative privileges to another user account?
What can administrators do?
How do I add a user?
What happens when I delete a user?
How do I change the primary organization for our account?
How do I view usernames?
Projects
6 articles
Can I customize the new issues form to prevent some users from updating certain fields?
Can we setup project templates for categories and milestones?
How do I archive a project?
How do I delete a project?
Can I setup custom fields?
How to use Kanban/Board View in Sifter
Emails & Notifications
6 articles
Can I receive notifications for all issues?
How do I notify additional people when I create issues or comments?
Can we setup a catchall email address that accepts issues from anyone?
Can I turn off email notifications?
I'm not receiving notifications.
Can I prevent someone from being notified of issue updates?
Milestones
2 articles
How do I create a milestone?
Can I mark a milestone as complete?
Account & Billing
6 articles
Account FAQ
How do I export my account's data?
Accessing attachments from data exports
Account Transfers
Changing your subdomain
Closing your Sifter account
Security & Performance
4 articles
Does Sifter work with Active Directory?
Can you tell me a little about Sifter's privacy and security?
Does Sifter have a change log?
Can I have a custom domain with Sifter?
Integrations
17 articles
How do I update issues via Bitbucket?
How to use the Sifter integration in Zapier
Can Sifter connect to Slack?
Does Sifter integrate with Beanstalk?
Does Sifter integrate with Zapier?
Does Sifter integrate with Basecamp?
Does Sifter support time tracking?
Does Sifter integrate with GitHub?
View all articles in “Integrations”
Import & Export
4 articles
Can the CSV export include comments?
Can I import data from another product?
Does Sifter have an API?
Can I transfer issues or projects between different Sifter accounts?